Officer - Front Desk
Human Resources & Talent Management
Responsibilities:
- Reception Area:
- Greet and direct visitors, clients, and customers.
- Maintain the Visitor Log Record with proper time of arrival and reasons.
- Notify company personnel of visitor arrival.
- Answer and direct incoming phone calls.
- Maintain the TOO-OFW/TOO-U record precisely and follow-up if employee in-case misses it.
- Prepare monthly report of TOO-OFW/TOO-U.
- Ensure that the reception area is clean, organized, and presentable at all times.
- Coordinate for Tea/Lunch with the team for their preferences for drinks and foods respectively.
- Ensure soft/soothing songs/dhoons during working hours.
- Ensure break-songs to notify employees for respective breaks set by the company.
- Perform other clerical receptionist duties such as filing, photocopying, etc.
- Cleaning Area:
- Ensure a clean and safe environment within the office premises.
- Ensure various surfaces inside office have been sweeped, moped, vacuumed, and dust
- Ensure bathrooms and pantry areas cleanliness and sanitization.
- Check and re-stock Toiletries (Hand-wash/Tissue Papers)
- Ensure proper Air/Odor is filled and operated (Washroom).
- Maintain and stock cleaning supplies.
- Perform routine tasks such as checking and cleaning windows panes/net panes/filled water bottle in any work stations/water filter.
- Follow safety protocols and use proper personal protective equipment when cleaning
- Ensure that the cleaning schedule is being followed and completed tasks in a timely manner.
- Recruitment Support:
- Assisting the HR team in posting job openings on job boards and social media.
- Receiving and organizing job applications and resumes.
- Scheduling interviews and coordinating with candidates and interviewers.
- Managing walk-in interviews and screening candidates for initial assessment.
- Maintaining a database of potential candidates for future openings.
- Assisting in onboarding new employees by preparing documents and welcoming them.
- Employee Records & Documentation:
- Managing employee attendance records and leave applications.
- Assisting in maintaining and updating HR files and personnel records.
- Ensuring proper filling and confidentiality of employee information.
- Employee Engagement & Welfare:
- Assisting in organizing employee engagement activities and events.
- Coordinating birthday and work anniversary celebrations.
- Supporting HR in welfare programs, training sessions, and internal communications.
Job Specification:
Professional Competencies:
- Bachelor’s Degree Running or Completed in any discipline
- 1 year of experience in related field
- Excellent customer service skills
- Strong communication skills
- Strong administrative skills
- Flexibility and adaptability
- Basic skills on Microsoft Offices.
Behavioral Competencies:
- Integrity (Instils trust)
- Authentic – communication, behavior & actions
- Manage the professional & procedural ambiguity
- Courageous and soundly confident.
- Positive attitude
- Teamwork
- Attention to detail
- Hard working & practices prioritization.